Mission Statement


We rock the same styles as you and we share your passion for the hottest emerging trends!  That’s why all of us here want to make sure that your experience on the site is the best you've ever had shopping online!

Our top priority is consumer advocacy.  If you have any concerns at all, we're here to fight for you and go above and beyond customer service standards.  Furthermore, if you need product information or help putting together an outfit, we're here to help you out – consider us your personal stylists.  You can reach us by phone, e-mail or chat, and we would love to hear from you at any time; feel free to contact us with any and all suggestions, questions or concerns.

We would not be the global leader in street fashion without you, and we greatly value your thoughts and opinions – get in touch and let us know how we can improve the site, what brands to look out for, or even if you feel like just chopping it up.  We are here for you!


Need some assistance?

Contact Information

Hours: Mon-Fri: 8am-12am EST
Sat-Sun: 11am-7pm EST

Phone: 1.877.GO.KARMA
Int'l: 1-617-695-0689
Email: questions@karmaloop.com
Twitter: @KarmaloopHelp


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