Contact Karmaloop

I have a question about my order - who do I call?

Customer Service:

Email: questions@karmaloop.com
Twitter:@KarmaloopHelp
Live Chat (Click link from the desktop site footer section called "Help")
Monday - Friday 12:00 p.m. - 8:00 p.m. EST
Weekends 11:00 a.m. - 7:00 p.m. EST

Returns:

Please contact us with any inquiries regarding our returns policy or visit the returns page to process your return or exchange.
returns@karmaloop.com

Change Your Order:

Please contact us with any inquiries regarding changes to your address. Once an order is placed we cannot guarantee that any changes can be made. After your order has been processed by our warehouse we can no longer cancel or make any changes to your order.
changeorder@karmaloop.com

Shipping:

Please contact us with any inquiries regarding your shipment, shipping cost, estimated delivery times etc. Keep in mind that if you have been issued a tracking number via email you can track your package at www.ups.com (for domestic shipping), www.dhl.com (for international shipping) or www.usps.com (for APO, FPO and PO Box shipping).
shippingquestions@karmaloop.com


How can I reach someone at Karmaloop?

Merchandise Department

Please contact us with any inquiries regarding products that we carry.
merchandise@karmaloop.com

Marketing Department

Does your business fit with Karmaloop's audience? Are our sites compatible? Should we be working together? For any questions regarding sponsorships, partnership opportunities, collaborations, or general marketing initiatives please contact:
marketing@karmaloop.com

Site Suggestions

Do you have a suggestion to improve the site? Is there a feature you would like to see implemented? Email your suggestions to:
sitesuggestions@karmaloop.com

Press

Please contact us with any press inquiries at:
press@karmaloop.com

Business Development

Does your business offer a service that you think would enhance Karmaloop? Please contact:
bizdev@karmaloop.com

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