Promotion/Gift Code FAQ

What are the different kinds of codes I can use on

There are several different kinds of codes, explained below:

What is a Promotional Code?

Promo codes are codes that Karmaloop offers to customers for special discounts. These codes are entered in the box marked "Promo Code" on the checkout page.

What is a Gift Code?

Gift Codes are codes given to customers by Karmaloop. These codes are to be entered in the box marked "Promo Code" on the checkout page.

What is a Gift Certificate?

Gift Certificates are codes purchased by customers as gifts. These codes are to be entered in the box marked "Gift Certificates" on the checkout page.

What is a Store Credit Code?

Store Credit Codes are codes that are issued as store credit for returned merchandise. These codes are to be entered in the box marked "Gift Certificates" on the checkout page.

Can I use two promotional codes on the same order?

No. A promotion code can only be used once, by one person, for one order only.

Promo codes & Gift Codes cannot be combined with Free Shipping or % Off codes you may have received elsewhere.

Can I use a coupon code or gift certificate for Kazbah purchases?

Coupons, discounts and gift certificates can only be accepted at and cannot be applied on Kazbah purchases.

How do I order a Gift Certificate?

In the main menu, select "Gift Certificates" from the "Categories" drop-down section.

Enter your recipient's information and the amount you would like to purchase. As soon as your order is approved, an email will be sent to you (and to the recipient, if you specify) with a Gift Code and instructions on how to redeem the certificate.

Your gift recipient will need the Gift Code in order to redeem the gift certificate.

How do I use a Gift Certificate that has been given to me?

After receiving your gift certificate, start shopping at!

During check out, enter your gift certificate in the gift certificate box. If you received your gift certificate through email, your code should have been provided in that email. If you received a printed gift certificate, your code should have been written on the certificate by the person who gave you the gift.

Gift certificates are not redeemable for cash and cannot be returned for a cash refund.

If your order exceeds the amount of your gift certificate, you must pay for the balance with a credit card, check, PayPal, or money order.

Codes & Credits

Promotional codes do not apply to all items, some Brands are restricted please see each promotion for details.

**Promotional codes are also not applicable to Kazbah items.

When a customer is checking out they have several fields in which to enter various codes.

  • Promo/Gift Code
  • Rep Code
  • Store Credit/Gift Certificate

Promo codes and gift codes are one in the same. Only 1 promo/gift code can be applied to an order at a time.

Rep codes will apply a 20% discount to a customer’s first order and 10% off for all future orders. If a rep code is combined with a promo code then the discount is reduced down to only 1% off.

If a customer has already used a repcode on their account, they will ALWAYS receive 10%

Multiple store credits and gift certificates can be combined; customers must separate the codes with a comma. These codes can also be used in conjunction with promo and rep codes.

All gift certificates and store credits are equal to cash (from a return, purchased on our website, etc.) while gift codes are always promotional and were never tied to cash at any point in the code’s history.

Customer Service
Toll Free: 1.877.GO.KARMA
Outside USA: 1 617 695 0689
Twitter: @KarmaloopHelp