Karmaloop Returns Policy
Returns are Free and as easy as 1-2-3!
Karmaloop now offers FREE RETURN SHIPPING when you use our pre-paid return label for an exchange or a store credit.
If you use our pre-paid return label for a refund, we will deduct $6.95 from your refund total. No fee will be deducted if you use your own shipping label.
You can return your order to our warehouse for a refund, credit or an exchange.
- Items must be returned within 30 days.
- Return merchandise must be unworn and in its original packaging with all tags attached.
- Intimates and swimwear may not be returned.
- Shoe boxes may not be used as the shipping box.
You can now send back your return merchandise for a refund or exchange within 30 Days. (in contiguous 48 United States). Just go through our easy self-service return system to process your return and print out a label shipping label. Start now.
How To Process A Return
Process your Return Authorization (“RA”) online at Start now.
Email our Customer Service department firstname.lastname@example.org with your RA# to get your free pre-paid return shipping label. You will receive your label within 24 hours, send us your return!
If you use our pre-paid return label for a refund, we will deduct $6.95 from your refund total. We will not deduct a fee for exchanges or store credits.
No fee will be deducted if you use your own shipping label.
Original shipping charges are not refundable.
If you do not use our pre-paid return shipping label, please send your return to:
350 Omega Parkway
Shepherdsville, KY 40165
Please make sure you write your RA number on the outside of the return package.
Please note that sale item(s) are not eligible for a refund, but are eligible for store credit or exchange. Sale items are eligible for a return shipping label.
If you ship using your own label, we recommend you insure your package, as Karmaloop will not be held responsible if your return does not reach our warehouse. You MUST remember to put the RA number on the outside of the package or on a paper inside the package.