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USA Shipping Policies


We ship to all 50 states; P.O. Boxes; U.S. territories; and APO/FPO addresses. 

Orders are shipped by UPS (except P.O. Boxes and APO/FPO addresses, which are shipped by USPS).  Your shipping charge or service may vary depending on the weight of your package.  For a price estimate and tracking please visit www.ups.com.

Shipping within the contiguous United States

Method & Charge  Placed Delivery
Flat Rate - Based on weight Anytime 5-10 Business Days 
Standard - Based on weight Anytime 4-7 Business Days  
Second Day - Additonal $10 Before 2:00 p.m. EST 2 Business Days 
Express Next Day - Additional $20 Before 2:00 p.m. EST 1 Business Day
Saturday Delivery - Additional $15 On Friday before 2:00 p.m. EST/ Must be placed with Express Next Day Shipping  1 Business Day/ Saturday

“Business Day” excludes weekends and public holidays.

Please note: The above shipping details are for the contiguous United States only and do not apply to Alaska, Hawaii or International shipping. For international shipping, please click here.

 

Economy Shipping

Delivery in 5-10 business days after placing your order. 

We will send you a confirmation email once your order has been shipped.  Please allow 48 hours for your tracking information to update.  You can track your package at www.ups.com.

Economy Shipping orders will be shipped by UPS Mail Innovations and delivered by USPS.

At its discretion, USPS will attempt one to two deliveries.  If someone is not present to accept the package, USPS may decide not to leave it at the designated address and the package may be held for pick up at your local post office or returned to sender.  If your package is not left at the designated address, please contact your local post office for details.

 

Standard Shipping

Delivery in 4-7 business days after placing your order.  

We will send you a confirmation email once your order has been shipped.  Please allow 24 hours for your tracking information to update.  You can track your package at www.ups.com.

 

Expedited Shipping

Orders must be placed before 2:00 p.m. EST to go out the same day.  Orders placed after 2:00 p.m. EST will be processed the following business day.  Orders placed after 2:00 p.m. on a Friday or on the weekend will be processed on Monday. 

Not available for Kazbah items.

Express Next-Day Shipping
Delivers by 7:00 p.m. the next business day after placing your order.  Additional $20.

 

2nd Day Shipping 
Delivers by 7:00 p.m. the second business day after placing your order.  Additional $10.

 

Saturday Shipping
Available if ordered on a Friday in combination with Next-Day Shipping.

Delivers by Saturday, 2:00 p.m.  Additional $15.

 

APO and FPO

Army Post Office, Fleet Post Office and Post Office Box (APO/FPO and P.O. Box) addresses will be shipped with USPS and will be charged an additional $5 shipping charge. Shipments to APO/FPO addresses can take up to 4 weeks for delivery. Once the package is handed off to a Military Delivery Partner there is no tracking available.

 

Holiday Schedule

Our warehouse does not ship packages on the following holidays:

  • New Year's Day
  • Martin Luther King's Birthday
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • The Day After Thanksgiving Day
  • Christmas Day

 Drop-Shipping

Drop-ship (including Kazbah) items are shipped directly from the vendor.

Drop-ship delivery takes approximately 5-10 business days after placing your order.

The following restrictions apply for drop-ship items:

  • Not available for APO/FPO or P.O. Box addresses.
  • Expedited Shipping (Express Next-Day & 2nd Day) is not available.
  • Promotion codes, including discount and free shipping codes, do not apply.

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 ORM-D/Hazmat

ORM-D/Hazmat consumer commodities are items that contain flammable or regulated components/ingredients and as a result are restricted from air shipping by government agencies.

Because ORM-D/Hazmat shipments cannot ship by air, they are restricted to destinations within the contiguous United States and must ship ground (Economy or Standard).

If your order contains ORM-D/Hazmat items, the entire order will automatically ship ground shipping.   If you would like your non ORM-D/Hazmat items to ship with a faster shipping option, we suggest that you break up your order into 2 separate orders.

Unfortunately, we cannot ship ORM-D/Hazmat items internationally. 


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